BPO industry and secondary cities in the Philippines

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BPO companies relocating to secondary cities in the Philippines are driving new retail opportunities

The Filippino business process outsourcing (BPO) industry is increasingly looking for space in secondary cities, such as Angeles, Dumaguete, and Puerto Princesa, where land costs are lower and there is a fresh supply of young English-speaking workers. The shift will drive jobs and income growth outside Greater Manila.